Processing Time: Items ship in 1-3 business days.

Shipping Policies:

Currently, I am only selling the United States. I do not offer shipping outside the United States. Please allow 1-3 days after payment for your order to ship. I will send you an email confirmation that your package has shipped. All purchases will be sent by USPS First Class mail unless you would prefer an upgrade to USPS Priority mail.

Shipping Policy:  I guarantee items will be processed and shipped, with tracking information, within 1-3 days through USPS. When your order has been handed over to USPS, delivery times are based on their schedules. 

Cancellations:  You must cancel within 2 hours. Please contact me if you have any questions. debbie@ketchdesignz.com

Returns and exchange details:  I hope you are happy with your order. If you are not satisfied with your purchase, please contact me within 10 days of delivery for an exchange or a refund. I am always happy to work with my customers and want them to be satisfied with their purchases.

 Items must be returned in its original condition. You must contact me before returning any item. Refunds will be provided, minus any shipping charges, once I receive the item back.  Return shipping is the responsibility of the buyer. 

Questions? Feel free to email me at debbie@ketchdesignz at any time :)